Refunds

You have 5 days after the date of transaction for a refund. There are no full refunds after the first week. However, at our option and discretion, exceptions can be made under special circumstances. To receive a refund, please email TradeCaddie Customer Support customersupport@tradecaddie.com with the following information:

  • Your Name
  • Order Number
  • The Product you are requesting for refund
  • Reason for refund

If you have any questions, concerns or comments, please call us at (312) 239-0662